We understand that unplanned issues can come up and you may need to cancel
an appointment. If that happens, we respectfully ask for scheduled appointments
to be canceled at least 48 hours in advance.
Our doctors and hygienists want to be available for your needs and the
needs of all our patients. When a patient does not show up for an appointment,
another patient loses an opportunity to be seen. The policy is as follows:
Failure to notify the office of a canceled appointment within the aforementioned
time frame will result in a $75 penalty fee for every hour scheduled.
Thank you for being a valued patient and for your understanding and cooperation
as we reinforce this policy. This policy will enable us to frame our schedule
to best serve all our patients.